Director
of Patient Safety, LHA Trust Funds
Ms. Caroline Stegeman is a registered nurse with
over 30 years of experience in healthcare and risk management; she
specializes in clinical risk management and patient safety. Caroline holds a
Master of Jurisprudence in Health Law and has extensive expertise in
managing patient incidents, patient complaints, medical malpractice claims,
emergency preparedness, and hazardous materials management. She has
collaborated with large acute care hospitals, critical access hospitals,
behavioral health facilities, rural health organizations, FQHCs and urgent care
clinics, focusing on proactive risk reduction strategies, quality improvement,
root cause analysis, failure mode effects analysis, and workplace violence
prevention to ensure the safety and security of patients, staff, visitors, and
physicians.
Ms. Stegeman is also well-versed in regulatory and industry
best practices, including those from TJC, CMS, DNV, and LDH,
and possesses strong skills in patient safety, clinical risk
management, hospital emergency preparedness, disaster management, and quality
improvement initiatives. She is a faculty member for the American Society
for Health Care Risk Management (ASHRM) and holds the credentials of
Certified Professional in Healthcare Risk Manager (CPHRM), Certified Patient
Safety Officer (CPSO) and Orthopaedic Nurse Certification
(ONC).